Website General Configuration

General FAQ

I get an error about NTLM and proxy settings?
The authentication dialog keeps on coming up?
What should my main page be named?
Where should I be publishing to?
How do I get a form emailed to me?
How do I reply to an form emailed to me?

I get an error about NTLM and proxy settings?

• FrontPage cannot publish through a proxy.
• You can either turn off the proxy settings in Internet Explorer, or add your site to the Proxy exceptions. Make sure you are out of FrontPage when you make these changes.

The authentication dialog keeps on coming up?

• Make sure that the "Client for Microsoft Networks" is installed.
• Also ensure that the "Client for Microsoft Networks" is your primary logon.
• Do not press escape at the login screen.

What should my main page be named?

• When you type in www.yourwebsite.co.za in the browser, our web server looks for default.htm, default.html, default.asp, index.htm, index.html, in that order. When we create a web site for the client we name it default.htm. If you would like to rename your default page to another extension, make sure that all other default pages have been removed.

Where should I be publishing to?

• If you have registered the domain name: "abc.co.za", then you should publish to: "http://www.abc.co.za".
• If you have a sub domain called: "abc" on iSAT then you should publish to: "http://abc.isat.co.za".
• If you are using FTP open a browser and type in ftp.isat.co.za. You will be asked to provide your username and password. A screen appear with a folder (abc.isat.co.za) inside that holds the content of your site. You can now just copy the relevant files across.
• If publishing out of a program like Dreamweaver, it will ask for the server name (ftp.isat.co.za), your username and password, and the publishing location (/abc.isat.co.za).

How do I get a form emailed to me?

• Right click on your form, click on "Form Properties" and type in the email address you want the form to be sent to.  Click on the "Options" button, click on the "Email Results" tab, specify the settings you require for the email.

How do I reply to a form emailed to me?

• Our web server (ws1@isat.co.za) will email you the form results, so replying to the message will go to our web server and not the person who filled in the form.
  
  To reply to the person who filled in the form add a field on the form for an email address and name it "ReplyAddress".  Then on the Email options form tick the "Form Field Name" checkbox, and set the "Reply To" line to be "ReplyAddress".
  
  You still receive mail from ws4@isat.co.za but when you reply the email the address from the "ReplyAddress" field will be used.